Fake app store reviews
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It’s not just apps that try to siphon money away from consumers under false pretenses using exploitative subscription services. The issues Eleftheriou is raising are interlocking ones all stemming from what he says are inconsistently enforced App Store rules and lazy moderation. “The extent to which this has been going on and is currently going on is absolutely mind-blowing.” As part of our ongoing efforts to maintain the integrity of our platform, our Discovery Fraud team actively works to remove these kinds of violations, and is constantly improving their process along the way. In 2020 alone, we terminated over half a million developer accounts for fraud, and removed over 60 million user reviews that were considered spam.
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The App Store is designed to be a safe and trusted place for users to get apps, and a great opportunity for developers to be successful.We do not tolerate fraudulent activity on the App Store, and have stringent rules against apps and developers who attempt to cheat the system. We take feedback regarding fraudulent activity seriously, and investigate and take action on each report. In a statement given to The Verge, Apple defended the safeguards it has in place on the App Store and its commitment to combating fraud:
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It comes at a time of unprecedented antitrust scrutiny and legal challenges from competitors related to the company’s stewardship of the App Store, from which it is estimated to have made more than $64 billion last year.
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His vocal complaints, which have attracted the attention and support of countless other app developers in the iOS community, underscore the increasing tension between Apple and the software makers upon whom it depends. It gives consumers a false sense of security and a false idea that the app is great as you’re entering it through a glowing App Store page with raving reviews.” “In particular now with the App Store, which is my main concern, the problem has grown to such an extent that having the rating and review system is making it worse. The extent to which this has been going on and is currently going on is absolutely mind-blowing,” Eleftheriou tells The Verge of the magnitude of fraud he says is occurring daily on the App Store. “It’s surprising more people don’t know about this.
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How to spot a $5M/year scam on the in 5 minutes flat: - Kosta Eleftheriou February 6, 2021 Up to now, I've been in the "Apple *wants* to do the right thing" camp.